Community Guidelines

MentorsMD works because students can trust their mentors and mentors can trust their students. These rules apply to everyone.

Your work stays your own

  • Mentors give feedback, ideas, edits and guidance. They never write essays, personal statements, secondaries or activity descriptions for a student.
  • Students never ask a mentor to write their application or take a test (MCAT, CASPer, PREview) for them.
  • Schools treat ghostwritten applications as dishonest. It can cost a student their seat, and a mentor their own standing.

Keep everything on MentorsMD

  • Pay only through MentorsMD. Every hour is logged on the site, and if something goes wrong our team can step in, which is what protects you.
  • Don't move to Venmo, Zelle, PayPal, Cash App, cash or any other payment, and don't offer or accept discounts for paying outside.
  • Use MentorsMD messages and MentorsMD video calls. Don't swap phone numbers, emails, WhatsApp or Zoom links to get around the site.
  • Share files through MentorsMD so there's a record if there's ever a dispute.

Protect your accounts

  • Never share a password or login, and never ask for one: AMCAS, AACOMAS, TMDSAS, email or anything else. Nobody at MentorsMD will ever ask for it.
  • MentorsMD staff are marked with a "MentorsMD staff" badge. Names like Admin or Support are reserved, so be careful with anyone who claims to be staff without the badge.

Be respectful

  • No harassment, threats, slurs or hateful language. Messages with slurs or threats are not delivered.
  • No sexual or otherwise inappropriate messages.
  • Honest, direct feedback is welcome. Personal attacks are not.

Be reliable

  • Mentors reply within 24 hours, deliver by the due date and show up to booked calls.
  • Students give mentors what they need (drafts, deadlines, context) and show up to booked calls.

The mentor agreement

Every mentor accepts this when they join and each time they publish a package:

  • I give feedback and guidance. I never write essays, statements or applications for students, and I never take tests for them.
  • I keep all payments, calls and file sharing on MentorsMD. I don't share my phone number, email or payment apps with students.
  • I never ask for or accept passwords or login details (AMCAS, AACOMAS, TMDSAS, email or anything else).
  • I deliver what my package describes by the due date, and reply to messages within 24 hours.
  • I follow the Community Guidelines and treat every student with respect.

How we keep MentorsMD safe

Messages, files and delivery notes are checked automatically for things like slurs, threats, off-site payment, ghostwriting requests and requests for passwords, and our team may review conversations when something is flagged or reported. Breaking these guidelines can lead to a warning, a paused account or removal from MentorsMD. See our Terms and Privacy Policy.

See something wrong? Use Report in the conversation or on the person's profile, or contact us. More in our safety tips.